Terms of Service
Welcome to Car Parking, Chester. By using our website and parking services, you agree to follow these Terms of Service. Please read them carefully.
1. Using Our Services
By parking with Car Parking Chester, you agree to:
✔ Follow all parking rules and signs.
✔ Pay the correct parking fees before leaving.
✔ Park only in designated spaces.
✔ Keep your vehicle locked and secure.
We are not responsible for any personal belongings left inside your vehicle.
2. Payment and Pricing
✔ All parking fees must be paid in full before you exit.
✔ Prices are listed on our website and at the parking facility.
✔ We accept card payments and Hozah® Autopay (no cash payments).
✔ No refunds are given for unused parking time.
You may receive a parking fine or additional charges if you fail to pay for parking.
3. Security and Liability
✔ Car Parking Chester has 24/7 CCTV surveillance for security.
✔ We do not accept liability for theft, loss, or damage to your vehicle unless caused by our negligence.
✔ In case of any issues, contact us immediately for assistance.
4. Long-Stay and Permit Parking
✔ Monthly, quarterly, and annual permits are available for long-term parking.
✔ Permit holders must display a valid pass or register their vehicle with us.
✔ Permit fees are non-refundable once purchased.
✔ Parking spaces are not guaranteed and are subject to availability.
5. Restricted Vehicles and Uses
You cannot use Car Parking Chester for:
✖ Abandoned or unroadworthy vehicles.
✖ Camping or living in your vehicle.
✖ Commercial activities (selling or advertising).
✖ Dangerous or illegal activities.
We reserve the right to remove unauthorised vehicles at the owner’s expense.
6. Parking Violations and Enforcement
✔ Vehicles must be parked correctly within the marked bays.
✔ Unauthorised or unpaid vehicles may receive a parking charge notice (PCN).
✔ We may clamp or remove vehicles that cause obstructions or break the rules.
7. Service Availability
✔ Our parking facility is open 24/7, but access to certain areas may be limited outside regular hours.
✔ Lifts operate from 8:30 AM to 6:00 PM daily.
✔ We are not responsible for temporary closures due to maintenance, emergencies, or unforeseen events.
8. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on our website. By continuing to use our services, you agree to the updated terms.
9. Contact Us
If you have any questions about these Terms of Service, don’t hesitate to get in touch with us:
📞 Call us: 01245 392 289
📧 Email us: [email protected]
We’re happy to help with parking, payment, or policy questions.